It is possible to reset the RLM (Reprise License Manager) administration interface password by deleting the .rlmdb file in the C:\ProgramData\Reprisefolder while the Reprise service is not running. This article provides the necessary steps that can be followed to reset the RLM (Reprise License Manager) password. |
STEP 1: STOP THE RLM SERVICE
Ensure that the Reprise service is not running.
- Open the Task Manager.
- Locate the RLM service.
- Right click on the RLM service and select Stop.
STEP 2: DELETE THE ".rlmdb" FILE
Open the Reprise folder located in C:\ProgramData\Reprise to delete the .rlmdb file as shown in Figure 2. Note that the ProgramData folder is a hidden folder.
It is important to note that after deleting the .rlmdb file, all custom logins will also be deleted.
STEP 3: RESTART THE RLM SERVICE
Open the Flownex License Server Setup window and restart the RLM service.
STEP 4: OPEN THE LICENSE MANAGER WEB INTERFACE
Open the License Manager Web Interface at https://localhost:5054:
STEP 5: LOG IN USING DEFAULT CREDENTIALS
Log in using admin as both username and password:
STEP 6: CREATE A NEW PASSWORD
Create a new password and save the password.